Assistant Manager Lillie's Victorian Establishment- Times Square 249 W 49th Street, New York, NY 10019
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the Assistant Manager, you'll have a lot of face time with guests and employees. You'll act as quality control, ensuring customer satisfaction by properly training employees and adhering to company policies. You'll oversee service, take the lead resolving issues, and cover when the Manager is off duty or working on other projects.
Responsibilities
- Assist in managing business segments of restaurant operations - including staffing and service
- Assist in optimizing profit and controlling costs with the use of P&L statements
- Train new employees and supervise current employees to consistently provide exemplary service and achieve operational excellence
- Maintain a healthy and safe environment for guests and staff alike by adhering to safety and sanitation standards
- Schedule maintenance as needed
- Report to all meetings
About this location
About Lillie's Victorian Establishment- Times Square
Lillie's is an Irish Victorian Restaurant and Bar that provides a beautiful environment for guests to enjoy a fresh and interesting menu of small plates to share as well as some entrees, in a fun and welcoming environment. We are very customer focused and like our staff members to interact with our guests as much as possible. The concept is founded on an elevated and more elegant version of the pub culture of Ireland which is best described with the Gaelic word "Craic" meaning "fun" or "lively conversations and good times with the best of company." The person we are looking for is one who has general knowledge of food and bar and enthusiastic to learn more given the training provided. They will be responsible for making our guests comfortable, making sure their service and experience is excellent, and adding that extra touch that makes them feel like they are a part of our "family" and want to return
