Assistant Manager [Wingstop] Wingstop - Asheville NC Tunnel Rd 168 Tunnel Rd, Asheville, NC 28805
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Urgently hiring
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Hear back in 4 hours
- View distance
- $16/hr
- Any schedule considered
- Part-time
- Any experience welcomed
Job Description
Up to $16.00 per hour, Plus Tips!!!
Description
As an Assistant Manager, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the AM effectively leads the team to execute great guest service and follows operating policies and procedures.
- Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
- Utilize the deployment chart to effectively position the team. Know and support appropriate personnel policies, labor laws and safety procedures
- Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
- Make guests happy by providing great service
- Resolve guest complaints/issues
- Lead team members to open, transition, and close shifts
- Manage and organize the line and delegate duties to team members
- Know and uphold standards for product quality
- Work the line as needed
- Promote sales on the shift through suggestive selling and knowledge on in-store promotions
- Execute and support all food safety requirements and practice
- Control food costs, labor, waste, and cash on the shift
- Count drawers and follow proper daily cash handling procedures
- Complete additional e-learning as required
Requirements
- Great communication skills to communicate effectively with guests and co-workers
- Must have a positive attitude and ethics which support our values and culture
- Must be a strong team player
- Ability to train and coach others
- Ability to stand/walk for up to 8-10 hours per day
About this location
About Wingstop - Asheville NC Tunnel Rd
Anticipate Guest Needs & Proactively Fill Them
Treat Others As They Want To Be Treated
Exceed Expectations
WOW YOUR FLAVOR IS CALLING
We're looking for people who bring their passion and flavor to The Wingstop Way.
Collaborative Approach
AUTHENTIC
No Politics
Promote Passion for Flavor & Authenticity In Our Food
Bring Your Whole Self to Work
Demonstrate Sincerity In Your Actions
FUN
Not Taking Ourselves Too Seriously
Celebrate Success
Smile
Positive Energy; Passion For What You Do
ENTREPRENEURIAL
Take Measured Risks
Think Outside of the Box
Act Swiftly
Question Status Quo
Make Decisions with Ownership Mindset