Assistant Manager [Wingstop] Wingstop - Durant, OK 2430 West Main Street, Durant, OK 74701

Job Description

Up to $16.00 per hour, Plus Tips!!!

Description

As an Assistant Manager, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the AM effectively leads the team to execute great guest service and follows operating policies and procedures.

- Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training

- Utilize the deployment chart to effectively position the team. Know and support appropriate personnel policies, labor laws and safety procedures

- Ensure all security procedures are executed (safe procedures, open/close procedures etc.)

- Make guests happy by providing great service

- Resolve guest complaints/issues

- Lead team members to open, transition, and close shifts

- Manage and organize the line and delegate duties to team members

- Know and uphold standards for product quality

- Work the line as needed

- Promote sales on the shift through suggestive selling and knowledge on in-store promotions

- Execute and support all food safety requirements and practice

- Control food costs, labor, waste, and cash on the shift

- Count drawers and follow proper daily cash handling procedures

- Complete additional e-learning as required

Requirements

- Great communication skills to communicate effectively with guests and co-workers

- Must have a positive attitude and ethics which support our values and culture

- Must be a strong team player

- Ability to train and coach others

- Ability to stand/walk for up to 8-10 hours per day