Bowl Desk Attendant Main Event - Hoffman Estates 2575 Pratum Avenue, Hoffman Estates, IL 60192

Job Description

At Main Event, our Bowl Attendant’s set the stage for our Guests by providing a warm welcome and serving as their information source for all activities and specials! As a Bowl Attendant, you’re high energy, helpful, and knowledgeable so you can guide our Guest’s through the activities we offer to ensure their experience is FUN and memorable. You’re an expert in ensuring the bowling experience is exceptional and in using the various systems to successfully perform your job! You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

-Upholding our cleanliness and safety standards (We take this seriously!)

-Welcoming and engaging with all Guests, all while being an ambassador of FUN!

-Promoting and recommending activities based on a Guest’s needs and activity availability

-Troubleshooting and handling lane malfunction calls

-Issuing and cleaning bowling shoes; maintaining shoe organization

-Escorting Guests to their lane and assisting them with their lane set up and ball selection

-Ensuring Guests adhere to all bowling safety standards (gotta play safe!)

-Processing payment transactions and welcoming our Guests back

-Maintaining a clean and organized Bowl Desk and/or lanes; completing side duties

Responsibilities

• POSITION REQUIREMENTS
• Prior food and beverage or retail experience a plus, but not required
• Guest focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Strong problem solving and multi-tasking skills
• Ability to learn and utilize multiple systems that support the business
• Can effectively communicate with Management, Team Members, and Guests
• Availability to work days, nights and/or weekends
• PERKS AND BENEFITS
• Main Event Team Members are expected to give their best on the job - so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!
• Awesome culture that’s inclusive, rewarding and FUN!
• 50% off food, beverages, activities and unlimited game play!
• Tuition Reimbursement Program (yes please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)
• Main Event Entertainment is an Equal Opportunity Employer