Drive-Thru Burger King - Taylor 3509 North Main Street, Taylor, TX 76574

Job Description

The Team Member position is responsible for providing exceptional guest service and support, while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Leaders. This position has direct interactions with Guests and members of the field operations team.

Responsibilities

• Greets guests with a smile, receives orders, processes payments, and responds appropriately to customer issues
• Operates cash register or point of sale devices, as needed, and uses value-added suggestive-selling techniques to generate additional sales opportunities
• Verifies the accuracy of guests’ orders
• Prepares and packages food and drink products
• Cleans kitchen area, counters, food preparation areas, and utensils
• Cleans dining room, restrooms and exterior grounds
• Maintains health and safety standards in work areas
• Unloads and stocks inventory items as needed
• Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter, etc.)
• Prompt and regular attendance on assigned shifts
• Follows brand uniform and grooming standards and policies
• Works to resolve issues that may arise in the restaurant
• Learns team effectiveness skills; works with others to achieve team goals
• Responds to guests’ needs in a professional and polite manner
• Communicates in a positive manner with customers, peers, and managers
• Requirements:
• Must be at least sixteen (16) years of age
• Willing to accomplish all restaurant tasks
• Comfortable working in a fast paced environment
• Ability to interact productively with co-workers and function well in a team environment
• Ability to resolve consumer issues with tact
• Additional Info
• The following benefits are offered to eligible employees and family members:
• Tuition Reimbursement
• Medical Insurance to include prescription coverage
• Dental Insurance
• Vision Insurance
• Short Term and Long Term Disability
• Life and Accidental Death Insurance
• Supplemental Life Insurance
• 401K Retirement Plan - Provides a $1 for $1 match on your first 3% of compensation, 100% Vesting
• Vacation and Personal Days
• Employee Assistance Program