FOH Receptionist Dunston's Steak House 5423 West Lovers Lane, Dallas, TX 75209

Job Description

As host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.

Responsibilities

• Responsibilities:
• Greets each guest and facilitates the guest experience by welcoming them in a friendly and professional manner
• Escort the guests to their table
• Communicate guest concerns to the manager, as appropriate
• Manages competing demands with patience and grace
• Ensuring the guests are acknowledged when leaving the establishment
• Answering telephone within two rings and using proper telephone etiquette
• Accept and organize reservation, and prioritize reservations to accommodate guests
• Manage the wait list
• Prepare seating assignments prior to service
• Helping fellow team members when appropriate
• Uphold the company’s Guiding Principles
• Organizes, stocks, and cleans the front lobby
• Complete any beginning or closing shift duties