Head of Operations McDonald's - Towne Centre 18751 Interstate Highway 635, Mesquite, TX 75150
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View distance
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Any schedule considered
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Full-time, Part-time
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1-3 Years of Experience
Job Description
{Company name} is looking for a Head of Operations to join our team. As Head of Operations, you'll be responsible for overseeing daily operations of the restaurant. You should prioritize outstanding guest service and will be responsible for sourcing, hiring and developing team members. You'll be expected to provide a safe work environment and ensure all standards and procedures are followed.
Responsibilities
- Specific responsibilities of the Head of Operations include the following:
- Responsibilities:
- Execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales.
- Oversee the daily operations of both the front and back of house teams
- Monitor inventory and supply levels, kitchen equipment, and safety and cleanliness as needed.
- Ensure that store policies and practices are implemented and followed.
- Teaching, coaching and providing leadership to their team and ensure that unit goals are achieved.
- Provide an enhanced customer-centric culture that includes consistent guest service and food quality.
- Keep a fully staffed team for each shift.
- Qualifications:
- High school diploma required (or equivalent) required, some college preferred
- Excellent customer service skills
- Energetic and positive demeanor
- Strong work ethic
- Excellent interpersonal and verbal communication skills
- Knowledgeable about the company's menu, culture, vision, and customer-related policies
- Ability to build a successful team by building an environment of trust.
- Ability to adapt to customer and employee needs as well as store environment conditions.
- Organized, detailed and able to follow practices/procedures.
- 1+ years of running, managing and leading a restaurant preferred
About this location
About McDonald's - Towne Centre
We are a people business, and we never forget it. From the start, we've been committed to doing the right thing. And every day, all around the globe, we put people, processes and practices into place to have a positive impact on our planet. We make a difference by providing responsibly sourced food, giving back to our communities, and investing in our people.
Working at a McDonald’s restaurant gives you an opportunity to build a successful future while offering a number of perks and the flexibility to meet your goals.
Under the philosophy of “none of us is as good as all of us,” McDonald’s is committed to being fair and conducting business, including talent attraction, in a manner that respects all people. We incorporate top technology, amazing employees, and key strategies to support diversity, inclusion, and equity throughout our talent processes as we strive to make every interaction along the way a feel-good moment. We are proud of the way we work together to make a difference to our business, our people, our communities, and the planet.
Whether you're looking for your first job, next job, a job in between jobs, or your last job, there is a position that’s a fit for you at a McDonald’s restaurant.
Working at a McDonald’s restaurant gives you an opportunity to build a successful future while offering a number of perks and the flexibility to meet your goals.
Under the philosophy of “none of us is as good as all of us,” McDonald’s is committed to being fair and conducting business, including talent attraction, in a manner that respects all people. We incorporate top technology, amazing employees, and key strategies to support diversity, inclusion, and equity throughout our talent processes as we strive to make every interaction along the way a feel-good moment. We are proud of the way we work together to make a difference to our business, our people, our communities, and the planet.
Whether you're looking for your first job, next job, a job in between jobs, or your last job, there is a position that’s a fit for you at a McDonald’s restaurant.
