Host BJ's Restaurant & Brewhouse - Phoenix 21001 North Tatum Boulevard, Phoenix, AZ 85050
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Hires 17+
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View distance
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$13-15/hr
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
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Hires 17+
Job Description
WHAT WE OFFER
Diverse Culture
Team Member Dining Discounts
Comprehensive benefits* - Medical, Dental, Vision, Life Insurance and 401 K
Vacation – paid time off*
Career Advancement Opportunities
Benefits and vacation eligibility based on number of hours worked. Part-time Team Members must meet minimum average of 30+ hours per week.
RESPONSIBILITIES
Hosts are responsible for providing a Gold Standard first and last impression to every BJ’s Guest while controlling the restaurant's flow, ensuring every seat remains filled while on a wait.
Duties include but not limited to:
Perform station opening/closing duties on each shift, including set up/break down and continual maintenance of Hospitality Desk and front entrance area.
Demonstrate appropriate greeting and seating techniques. Greet as soon as guest walks in with proper BJ’s greeting and warm genuine smile. Provide all guests with a salutation. Follow all Hospitality Service Execution Steps.
Use appropriate Table Manager techniques to maintain accurate and even seating and dining room quote times.
Use proper BJ’s telephone etiquette to answer and direct calls.
Maintain continuous restroom checks.
Notify the manager of any quotes that have exceeded the time quoted, special guest needs or requests, large party execution needs and guest complaints, no matter how small it may seem.
Ensure compliance with all Company policies and laws, including health and safety standards.
Perform other duties as assigned by Management staff.
REQUIREMENTS
Must be 18 years of age or over
Ability to work in a fast-paced environment with the ability to understand the restaurant's Table Management system
Good verbal and written communication skills
Experience working in a team-oriented environment
Knowledge of principles for dealing directly with the public
Excellent organization and problem-solving skills
Physical demands of the job include but are not limited to:
Standing and walking during entire 8-hour shift
Reaches, bends, stoops, lifts
Must have the ability to lift up to 60 pounds in weight on a semi regular basis
About this location
About BJ's Restaurant & Brewhouse - Phoenix
At BJ’s Restaurants, our promise is to do things right – do them better and create a special environment for our guests and Team Members.
THE COURAGE TO DO THINGS DIFFERENTLY.
BJ’s Restaurants finds success year after year with skilled hospitality teams: professionals who are all about the details, care about each other and are proud of what they do.
We currently own and operate over 209 restaurants from coast to coast and that number will continue to grow. We believe that we have viable opportunities to develop 400+ restaurants domestically over time.
We are an award winning company with an "of service" culture, anchored by solid hospitality and guided by our compass of quality. Our management team is keenly focused on talent building and development. New restaurant openings result in numerous career opportunities throughout the country.
