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Host Pinstack - Las Colinas 2750 W. Interstate Hwy 635, Irving, TX 75063

  • View distance View distance
  • job shifts Any schedule considered
  • job availability Full-time, Part-time
  • minimum years experience Any experience welcomed

Job Description

As host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, direct guest to facilities, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.

Responsibilities

  • • Provide a pleasant greeting and a smile to all guests as they arrive including opening doors when possible
  • • Seat guests as quickly as possible in the proper section based upon seating rotation instructions from the Restaurant Supervisor.
  • • Monitor existing reservations and schedule future restaurant reservations following the company reservation guidelines
  • • Assist guests with fun card purchases at the kiosks
  • • Must be able to answer the phone and provide general information about the park
  • • Show genuine appreciation for our guests as you walk them to their table while providing them clean menus, the name of their server, and a listing of the chef specials
  • • Thank the guests as they are exiting and invite them back
  • • Greet and assist group services with the arrival of group/party guests
  • • Assist servers when necessary with bussing, side work, etc
  • • Assist in maintaining cleanliness of the lobby area, door windows, and host stand
  • • Assist as needed in other areas as requested by a lead or manager
  • • Maintain uniform standards and a professional appearance
  • Requirements
  • Physical Requirements:
  • • Standing for long periods of time
  • • Must have a great attitude and smile
  • • Must be able to multi-task and maintain composure during peak business hours
  • • Must be able to use a basic formula to accurately quote wait times
  • Special Requirements:
  • • Must be at least 16 years old
  • • Obtain training certification per company policy
  • Standard Company Expectations:
  • • Goes beyond the normal expectations without compromising the company mission, vision and values.
  • • Demonstrates the ability to be courteous and accountable in all situations.
  • • Responding to guests’ special requests in a courteous and accountable fashion.
  • • Monitors the consistency of the product provided to all guests.
  • • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
  • • Cooperates with all team members when assigned additional tasks and listens to others with compassion.
  • • Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
  • • Maintains uniform standards.

About this location

2750 W. Interstate Hwy 635 Irving, TX 75063
Directions

About Pinstack - Las Colinas

PINSTACK is a unique dining and entertainment destination operated by Entertainment Properties Group, Inc. With locations in Plano, Las Colinas, and Allen, the one-of-a-kind 45,000 sq. ft. plus venues feature a full-service restaurant offering a chef-inspired menu featuring local and regional cuisine, a full bar and private dining area.

PINSTACK also offers state-of-the-art bowling lanes with lane-side food and beverage service, as well as a private, VIP bowling area. Further setting it apart from other entertainment destinations, PINSTACK features a modern, attractive and forward aesthetic with bold finishes, creating a one-of-a-kind experience.

In addition to chef-inspired dining and bowling, PINSTACK also features a two-level laser tag arena, a rock climbing wall, bumper cars, and a high-ropes course suspended 20 feet above 100 of the newest video games and simulator technology.

With multiple areas for hosting groups, including a VIP bowling lounge and private event spaces with private bowling lanes, PINSTACK is the ideal location for your next event, party, or corporate event.
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