Host/Cashier El Fenix - Arlington 4608 S Cooper St, Arlington, TX 76017

Job Description

Not many employees can say they work for a restaurant company that has withstood the test of time for over 100 years! Come work at a DFW icon and local legend! El Fenix is known to have pioneered the birth of Tex Mex and has remained true to its forefathers with the original, scratch recipes all made in-house…like our famous enchiladas that are hand-rolled every day! You’ll become a part of our family, learn from some of the best the restaurant industry has to offer, and experience our deep-rooted community partnerships like our Dining For Dinero giveback nights and our school honor roll programs.

Your job as the cashier will be a blend of hospitality and operations. Aside from taking orders and processing payments, you'll often be responsible for making sure the retail area is neat and orderly, restocking items, and answering the phone, and taking takeout orders. The most important aspect of your work as Cashier is to provide accurate and friendly service to ensure guests will return.

What's in it for you?

**Work in a ‘People First’ culture – we believe that every person matters. We treat everyone with respect and celebrate diversity!

**We offer great perks and benefits: flexible scheduling, medical and life insurance, performance-based pay, meal discounts, 401K, and more!

**We offer a wide range of career opportunities in a dynamic restaurant environment.

**Be a part of history! Join our family.

Responsibilities

• Greet all Guests entering the building, opening the door when possible, and providing genuine hospitality with a smile.
• Maintain great attitude with focus on Guest satisfaction.
• Managing the payment processes for all Guests ensuring accurate payments at a consistent pace.
• Answering the phone and directing phone inquiries to the correct location.
• Maintains cleanliness of entrance, walkways, windows, doors, and takeout areas.
• Be a team player, including offering and asking for help, seating Guests, running good, bussing tables, and taking initiative to help other departments when needed.
• Go beyond industry service standards by giving high energy, engaging service to create a wow experience for all Guests.
• Commitment to deliver a unique and memorable Guest experience while providing attentive service and delivering food and beverages in a timely manner.
• Share the love of all FRG Brands.
• Anticipate the Guests’ needs and wants and accommodates special requests.
• Assist management by informing them of maintenance problems, safety concerns, low supply inventory levels, and Guest issues.
• Helps resolve Guest complaints by using the BLAST Guest Recovery Model.
• Assist in the cleanliness and upkeep of the restaurant.
• Other duties as assigned.
• Qualifications:
• High school diploma or GED equivalent
• Must be a certified Food Handler in respective state and TABC certified
• Must have reliable transportation
• Must be 16 years of age or older.
• Must be fluent in English
• Ability to prioritize and balance multiple tasks simultaneously
• Ability to cope with pressure, multiple deadlines, and working under pressure
• Ability to work effectively and cooperatively with fellow Team Members
• Excellent oral and written communication skills
• Possess the ability to motivate and maintain effective working relationships with all Team Members