Manager Tropical Smoothie Cafe 19075 Interstate 45 S, Suite 116C,, Shenandoah, TX 77385

Job Description

Wears an “owner’s hat” in operating the store.▪Knowledgeable and proficient in each position within the cafe.▪Successful completion of the Cafe Basics, Certified Trainer, and Crew Leader Training Programs.▪Recruits, interviews, hires, and trains new Crew Members to ensure the café is staffed at the appropriate level.▪Manages and delegates daily functions of the café including prepping product, making food and smoothies, serving customers, and completing daily and weekly cleaning duties.▪Leads and coaches Assistant Managers and staff during each shift to ensure brand standards are upheld.▪Manages the brand experience, including hospitality, quality control, and speed of service.▪Ensures all safety and security policies are being followed as set by the brand.▪Monitors sales growth and cost control of the store against the budgeted expectation and historical performance to maximize profitability.▪Leads marketing and promotional campaigns. Executes marketing and sales programs following guidelines.▪Hires and trains cross functional Team Members to ensure the store is staffed at the appropriate level.▪Manages labor to ensure proper staffing levels to meet the budget and sales strategy.▪Manages the inventory and par levels.▪Ensures equipment is operable to execute brand standards.▪Drives servsafe compliance and proper food handling procedures.▪Performs any additional tasks necessary to run the store.

Responsibilities

• Manage all products and day-to-day operations within budget
• Identify customer needs and respond proactively
• Attract, recruit, and train staff
• Purchase goods and make improvements
• Report sales results and productivity to management
• Comply with all health and safety regulations