Manager Wendy's I-95 John F Kennedy Memorial Highway, Aberdeen, MD 21001

Job Description

Main Duties and Responsibilities:

Understand completely all policies, procedures, standards, specifications, guidelines and training programs.

Estimate food consumption, place orders with suppliers, and check quality standards upon delivery of food and beverage.

Resolve customer complaints about food quality or service through company standards.

Maintain sanitation standards, and keeps appropriate records.

Monitor actions of staff and customers to ensure that health and safety standards and liquor regulations (where applicable) are followed in adherence to state and local guidelines.

Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.

Order supplies such as tableware, cooking utensils and cleaning items.

Arrange for maintenance and repair of equipment and other services (as needed)

Maintain opening and closing procedures and security standards.

Make employment and termination recommendation consistent with company guidelines.

Ensure all employees are following company dress code guidelines.

Recruit, hire and oversee Brand & Company training for staff.

Monitor food preparation and methods to insure compliance with brand and company specification and standards.

Forecast labor and staff schedule needs appropriately as business dictates.

Responsible for onboarding and continued development of associates assigned to their concept.

Perform any other duties as assigned by supervisor.

Responsibilities

• Skills and Qualifications
• Minimum High School Diploma, some college preferred.
• 2-5 years restaurant management experience.
• Excellent communication skills.
• Strong organizational skills
• Strong customer service skills
• Ability to forecast sales based on trends
• Must be able to adapt to a diverse workforce
• Competency in ordering and inventory process
• Ability to lead team and reach organizational objectives and goals
• Ability to understand all P&L responsibilities and goals for the location including labor, sales and COG.
• Flexible Schedule
• Holiday Pay
• 40 hours Sick pay
• Meals covered per shift worked
• New Pair of Shoes every 6 months
• Uniforms Provided
• Referral Bonuses
• Potential for Growth at a national level
• On the Job Training
• Company paid life insurance
• Birthday Recognition
• Rewards & Recognition
• Medical, Dental, Vision Benefits (FTE’s only)
• Voluntary 401(k) Participation
• Great work environment!