Restaurant Shift Lead QDOBA Mexican Eats 4235 West Northwest Highway, Dallas, TX 75220

Job Description

If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the Shift Leader, you'll enjoy the following work-related perks: uniforms provided, paid vacation days, meal discounts, and advancement opportunities

POSITION SUMMARY:

• The Team Lead is responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:

• Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed

• Identifies and develops internal candidates for Team Leader positions

• Treats employees with respect and dignity and regularly recognizes and rewards employees

• Complies with all state and federal labor laws and regulations

• Manages daily activities to achieve excellence in restaurant operational performance

• Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence to brand systems, procedures, and food safety requirements to provide a raveable guest experience

• Reviews practices and modifies as needed to continuously improve the guest experience

• Interacts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery

• Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service

• Partners with the restaurant manager in using management information tools to analyze restaurant operational and financial performance

• Identifies trends and implements action plans for improvement

• Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth

• Considers cost/benefit impact of financial decisions and works to protect the brand

• Monitors costs and adherence to budget and restaurant goals

• The Team Lead will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.

At Qdoba, we bring flavor to peoples’ lives. This means we highly value the diversity, and flavor, our employees bring to the table

Responsibilities

• Responsibilities
• •Train and develop team members during assigned shift
• •Recognize and reward achievements of team members
• •Assign job duties and set goals
• •Provide outstanding customer service to guests
• •Adhere to food safety standards and report any questionable food deliveries/practices
• •Assist in inventory control
• •Ensure restaurant cleanliness and maintenance
• •Preform all duties of cook, cashier, and line server
• Benefits
• •QDOBA is pleased to offer you the opportunity to select benefits that fit your lifestyle and support you in adopting and maintaining a healthy life
• •Excellent Training, Coaching, and Mentorship
• •Paid Time Off
• •Free Uniforms
• •Medical/Dental/Vision Insurance
• •401K Plan with Company Match
• •Flexible Spending Account (FSA)
• •Discounted Meals
• •Advancement Opportunities
• •Instant and Next Day Pay Available
• •Health insurance
• •401(k) matching
• •Employee discount
• •Paid training
• •Referral program