Runner/Expo Ruby Tuesday - Harbour View 6249 College Drive, Suffolk, VA 23435

Job Description

Expo is responsible for ensuring all food orders are prepared within a timely manner, according to Guest special requests, and Ruby Tuesday recipes. Communicates with service and heart of house teams to expedite all food deliveries for TueGo/Catering, dining room, and bar areas.

QUALIFICATIONS

- Must be at least 18 years old

- No prior work experience required

- Ability to understand and provide friendly guest service.

- Ability to understand and comply with proper food handling and serving techniques and wiith federal, state and local serving regulations

- Ability to operate a computer, phone and other office equipmenty

- Attention to details with good organizational and efficient time management skills

- Consistent professional attitude and behavior with effective listening and communication skills

- Ability to work flexible scheduled including nights, weekends, and holidays

- Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

BENEFITS:

LIFE & HEALTH

Medical, Dental, Vision, Life & Disability

- Full time and part-time team members are offered a variety of benefits

- Visit benefits.rubytuesday.com for more details

401k

- Available to all team members who have been employed for 6 months (At least 21 years of age with a company match, paid monthly)

Ruby Has Heart

- Team members in financial or natural disaster hardship may apply for financial assistance through our Ruby Has Heart Program (100% funded through Team Member contributions. You do not have to contribute to be eligible for assistance)

EAP (Employee Assistance Program)

- Our EAP offers a variety of resources such as grocery & meal delivery, financial assistance, support groups, and a discount center with lots of options, etc.

COMPENSATION OPPORTUNITIES

Paychecks

- Get paid weekly

Team Member Referral Program

- Refer a friend and if they stay for 30 days you will receive:

- $100 if the referral is hired for an hourly role (excludes managers)

- $1,000 if the referral is hired for a manager or above role

Loyalty Bonus Program

- Full time members who average 30+ hours a week for 12 months receive a loyalty bonus payment

- Loyalty Bonus payments are based upon tenure and range from $100-$1,000.

Service Anniversary Rewards Program

- Milestone anniversaries are recognized with RT Online Rewards Points, which can be redeemed for gift cards to use at popular retailers and restaurants

- Point values are based upon tenure and range from a value of $25-$1,000

DEVELOPMENT OPPORTUNITIES

Tuition Reimbursement

- We reimburse up to $1,000 for college courses, ESL classes or professional certification training. (Team Members employed for at least 6 months and average 20 hrs/wk are eligible for this program.)

Internal Development

- We offer internal development programs at all levels to help our teams excel in their current roles as well as prepare them for the next step in their career.

DISCOUNTS

Ruby Tuesday Discount

- Team members receive a 25% discount for themselves +6 guests at any company-owner RT location when presenting their digital discount card.

- + 50% shift discount for themselves and 25% off Catering

Employee Purchase Program

- Team member may purchase food and supplies at restaurant cost

Discount Center

- All team members have access to a discount center that includes discounts on a variety of things such as event tickets, travel, tax prep, childcare, wholesale memberships, etc

PHYSICAL REQUIREMENTS

This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

• Utilize the Kitchen Display System (KDS) effectively to maintain the flow of service, control cost/waste, and prepare items to spec and accommodate guest modifications
• Ensure the highest quality preparation and presentation of food items; confirms hot food is hot and cold food is cold.
• Organize the table orders in the expo area according to the tickets.
• Complete specific side work and station maintenance.
• Responsible for the set-up, cleanliness, and organization of the work area before, during, and after every shift.
• Follow all safety and sanitation guidelines.
• Manage the preparation of all re-cooks and special-order requests, including allergen orders.
• Expedite the service of food for TueGo, Catering, dining room, and bar areas.
• Maintain a gracious, pleasant and friendly attitude, while contributing to a teamwork-based work environment.
• Support the service team in a way as to create new and repeat business and avoid guest complaints.