Server Assistant Earls Kitchen + Bar 800 Boylston Street, Boston, MA 02199

Job Description

Earls Kitchen + Bar

36 years ago, Leroy “Bus” Earl Fuller and his son Stanley Earl Fuller had a simple idea: to create a laid-back burger and beer joint filled with warm, friendly people. The first Earls restaurant opened in Edmonton, Alberta in 1984, and it quickly took off — and Earls has never looked back, opening locations across Canada and all over the US. While much has changed since Bus and Stan opened the first Earls restaurant all those years ago, many things are the same — Earls is still a family-owned business, run by great people who are passionate about serving delicious food and drinks in an inviting environment.

Today, Earls is based in Vancouver, British Columbia and has 67 locations across North America. Earls remains committed to offering guests premium globally-inspired food, with exceptional service in an authentic atmosphere.

The Server Assistant

Server Assistants at Earls love hospitality. They are the ones the team turns to for support, and the people our leaders turn to for real, honest feedback on how we can do things better. This role requires a passion for being around people, and also for going above and beyond to create an incredible experience for our loyal guests.

Are you looking for an opportunity to gain service experience in a dynamic, fast-paced environment? If so, this is the role for you!

Joining Earls also comes with perks to support you in your personal and professional journey. We’re committed to teamwork, community, and your learning and development. Our ultimate goal is that you leave here with tools in your pocket to live a life you’re on fire for; whether you stay with the company for 5 weeks or 5 (or more!) years.

As a Server Assistant, you’ll:

- Assist our servers in creating an exceptional guest experience by delivering drinks, staging tables for food service, and maintaining the server station and passthrough

- Be the foundation behind impeccable service, creating the Earls Experience for each and every guest

- Optimize section turnovers and table maintenance by achieving flawless operations

- Create an environment of connected, committed teamwork through non-stop communication and the willingness to help others win

- Be the life of the party, keeping fun the focus of every interaction

What you bring to the floor:

- The belief that people are the source of extraordinary experiences, and the desire to deliver exemplary guest experiences, every day

- Ninja-status time and task organization/prioritization skills, a willingness to learn and an openness to feedback, coaching and mentorship

- Communication skills that foster seamless teamwork and smooth-sailing-shifts

- Required certifications to responsibly serve alcohol (specific to your province)

- The ability to legally work in the USA (as a citizen, resident or holding other current and valid work permit)

Responsibilities

• Set tables and stock necessary supplies
• Clear and reset tables
• Replenish utensils as necessary
• Refill water and iced tea glasses
• Support wait staff by assisting them with customer needs
• Keep a clean and sanitary bussing station