Server El Fenix - Plano 810 North Central Expressway, Plano, TX 75074

Job Description

Not many employees can say they work for a restaurant company that has withstood the test of time for over 100 years! Come work at a DFW icon and local legend! El Fenix is known to have pioneered the birth of Tex Mex and has remained true to its forefathers with the original, scratch recipes all made in-house…like our famous enchiladas that are hand-rolled every day! You will become a part of our family, learn from some of the best the restaurant industry has to offer and experience our deep-rooted community partnerships.

As a server, you truly care about providing a memorable and hospitable experience. You are welcoming and accommodating with the ability to educate our patrons and guide their experience to create lasting memories. You have a desire to expand your knowledge of our offerings and be creative with your recommendations, using suggestive selling where appropriate. You work quickly, love being part of a team and are capable of solving problems in stride.

What is in it for you?

**Work in a ‘People First’ culture – we believe that every person matters. We treat everyone with respect and celebrate diversity!

**We offer great perks and benefits: flexible scheduling, medical and life insurance, performance-based pay, meal discounts, 401K, and more!

**We offer a wide range of career opportunities in a dynamic restaurant environment.

**Be a part of history and join our family!

Responsibilities

• Provide genuine hospitality with a smile.
• Maintain great attitude with focus on Guest satisfaction.
• Be a team player, including offering and asking for help, seating Guests, running food, bussing tables, and taking initiative to help other departments when needed.
• Go beyond industry service standards by giving high energy, engaging service to create a wow experience for all Guests.
• Commitment to deliver a unique and memorable Guest experience while providing attentive service and delivering food and beverages in a timely manner.
• Share the love of all FRG Brands.
• Know restaurant’s food and beverage selections, how to sell these items, and the ability to answer Guests’ questions regarding items.
• Greet Guests, present menus, and explain specials and promotions.
• Accommodate Guests’ time restrictions by reading the Guest and adapting service style to their pace and interaction requirements.
• Anticipate the Guests’ needs and wants and accommodates special requests.
• Take accurate food and beverage orders, inputting correctly into the POS system, and delivering camera-ready quality food – every shift, every Guest.
• Act as a final quality check on food and beverages before they are served.
• Assist management by informing them of maintenance problems, safety concerns, low supply inventory levels, and Guest issues. -Helps resolve Guest complaints by using the BLAST Guest Recovery Model.
• Assist in the cleanliness and upkeep of the restaurant.
• Complete and set-ups, side work, and/or closing duties assigned.
• Ensure safe food handling and general restaurant safety for Guests and Team Members.
• Qualifications:
• Proven experience as a server in a full-service dining establishment
• High school diploma or GED equivalent
• Must be a certified Food Handler in respective state and TABC certified
• Must have reliable transportation
• Must be 18 years of age or older.
• Ability to prioritize and balance multiple tasks simultaneously
• Ability to cope with pressure, multiple deadlines, and working under pressure
• Ability to work effectively and cooperatively with fellow Team Members
• Excellent oral and written communication skills
• Possess the ability to motivate and maintain effective working relationships with all Team Members