Server Strike+Reel - Garland 5902 North President George Bush Highway, Garland, TX 75044

Job Description

Physical Requirements:

- Standing for long periods of time with frequent bending and turning

- Must be able to lift 40 lbs

- Must be comfortable climbing on a ladder

- Must be able to communicate with guests and accept and deliver drink orders

Special Requirements:

- Must be at least 18 years old

- Must know basic drink recipes and proper pouring techniques

- Must be familiar with most types of liquor, wine and beer

- Must possess a valid TABC or other legal license to sell/serve alcohol per local code

- Must possess a valid Food Handler’s Certificate or other similar license per local code

- Obtain training certification per company policy

Standard Company Expectations:

- Goes beyond the normal expectations without compromising the company mission, vision and values.

- Demonstrates the ability to be courteous and accountable in all situations.

- Responding to guests’ special requests in a courteous and accountable fashion.

- Monitors the consistency of the product provided to all guests.

- Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.

- Cooperates with all team members when assigned additional tasks and listens to others with compassion.

- Seeks knowledge from multiple sources and learns from past experiences for future development and growth.

- Maintains uniform standards.

Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.

Responsibilities

• Greet each lane/table within 2 minutes of being sat in the restaurant
• Be able to learn the menu and describe menu items to guests
• Follow responsible alcohol service standards to ensure guest safety
• Upsell menu items, chef specials, and featured desserts
• Ability to use the Aloha Point of Sale System
• Interact with guests to create an engaging and entertaining experience
• Provide wait service for group and event guests per the instructions of the Group Services Manager or MOD
• Pre-buss tables and lanes
• Assist as needed in other areas as requested by a lead or manager
• Maintain uniform standards and a professional appearance