Server The LINE Austin 111 E Cesar Chavez St, Austin, TX 78701

Job Description

Greet every guest promptly with a smile and maintain eye contact

Must be courteous and gracious, maintaining a professional demeanor at all times

Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel

Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness

Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest.

Must possess a full knowledge of menu items, their ingredients and preparation techniques

Possess expert knowledge of the POS system to correctly and strategically coordinate guest food and beverage orders

Clear, mark and take ownership of table maintenance and resetting

Anticipate guest needs, including pre-bussing, re-ordering, check delivery and payments and ensure overall guest satisfaction

Follows alcohol awareness procedures and policies

Responsible for receiving payment for all items ordered, receives and correctly handles cash, appropriate receipt and distribution of gratuity

Assist coworkers in any task necessary to ensure a great environment for guests and coworkers

Possess expert knowledge of all food and beverage aspects of the restaurant

Participate in scheduled departmental and administrative meetings as requested

Responsibilities

• High School diploma or general education degree (GED)
• Two (2) years related experience in hospitality or service industry preferred
• Strong communication skills
• Collaborative spirit
• Ethical Conduct
• Computer Proficiency: POS
• Positive Attitude
• Eye for Detail
• Problem solving abilities