Service Champion Taco Bell - Northbend 5404 North Bend Road, Cincinnati, OH 45247

Job Description

Taco Bell Service Champion (Team Member)

Ampler dba Taco Bell is seeking a Service Champion (Team Member)

SCHEDULE(S):

- 6:00am – 11:00am

- 11:00am – 2:00pm

- 2:00pm – 5:00pm

- 5:00pm – 8:00pm

- 8:00pm – 11:00pm

- 8:00pm – 3:00am

- 11:00pm – 3:00am

JOB DESCRIPTION:

The Service Champion (Team Member) is the most crucial part of our business. This person will be providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You’ll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they’re correct, package products, and maintain a clean, safe work and dining environment.

RESPONSIBILITIES:

- Consistently provide above average customer service

- Receiving customer orders from lobby and drive-thru

- Receive payment for purchases and return correct change (if necessary)

- Keeping work-space sanitary, well organized, and well stocked

- Participate in store audits to ensure company compliance

- Regular cleaning of prep space, kitchen, and all other areas throughout restaurant

- Sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin

- Clean the parking lot and grounds surrounding the restaurant

- Tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time

- Acts in a friendly, courteous and helpful manner toward customers and co-workers at all times

- Is punctual and flexible in maintaining hours of employment

- Performs effectively and safely in an environment where there is constant change and minimal direct supervision

- Presents a tidy appearance with good hygiene

- Capable of making quick and appropriate decisions

- Takes action to meet customer needs

- Can anticipate bottlenecks in service and acts to resolve them

- Ability to learn quickly

- Ability to communicate viewpoints and concerns to fellow employees and managers in a constructive manner

WORK PERKS & BENEFITS PACKAGE INCLUDES:

- Competitive pay

- Up to 1 week of PTO for qualifying Team Members

- Free meals

- Unlimited drinks

- Same day instant-pay options

- Recognition awards

- Flexible schedules

- Growth opportunities

- Annual performance reviews

- Paid GED programs

- Incentive contests

- Community volunteer events

- Medical and dental for qualifying Team Members

- Live Mas Scholarship

- Discounts – cell phone bills, clothes, restaurants, prescriptions

- Shoes for Crews employee payroll deduction plan

QUALIFICATIONS:

- 16 years old or older (if under 18 must provide proof of age and work permit as required)

- Legal right to work in the United States

- Ability to work flexible hours

- Food handler’s certificate according to state or local requirements

- Reliable transportation

- Good communication skills

- Must pass background check criteria

- Safety-focused, punctual, team oriented, respectful, and motivated

- Must be open to work weekends and holidays as needed

More about Ampler dba Taco Bell:

Ampler Tacos, established in 2019, is more than a restaurant group. Our employees are family. We are committed to being World Class Operators by delivering best in class cleanliness, speed, and customer service cross all our Taco Bell locations. Ampler Tacos operates Taco Bell restaurants in the Cincinnati and Chicago areas. We are a growing organization always looking to hire talented team members.