Shift Lead Dunkin' 2420 West Bethany Home Road, Phoenix, AZ 85015
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the Shift Lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Dunkin'
DUNKIN’ RUNS ON YOU
America runs on Dunkin’ and Dunkin’ restaurants run on teamwork, community, team member perks and YOU. Whether you’re looking for a part-time job or a full-time career, your local Dunkin’ franchise may have a place for you. So if you’re into making coffee while making friends, check out our opportunities.
America runs on Dunkin’ and Dunkin’ restaurants run on teamwork, community, team member perks and YOU. Whether you’re looking for a part-time job or a full-time career, your local Dunkin’ franchise may have a place for you. So if you’re into making coffee while making friends, check out our opportunities.
