Shift Lead Einstein Bros Bagels 3300 West Camelback Road, Phoenix, AZ 85017
- View distance
- Any schedule considered
- Full-time
- Any experience welcomed
- Hires 18+
Job Description
As the Shift Lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Einstein Bros Bagels
At Einstein Bros. Bagels, we are proud to serve the absolute best bagels on the planet. That’s right, we said it. The best. But being a part of our team is more than just serving amazing bagels…it’s about FAMILY.
We offer a competitive benefits package including medical, dental, and vision with different plans to choose from. Eligibility is based on your position, date of hire, and hours worked, but are available for all positions!
We love our products as much as you do! That’s why we offer discounts at our company-owned locations for all employees.
We offer a competitive benefits package including medical, dental, and vision with different plans to choose from. Eligibility is based on your position, date of hire, and hours worked, but are available for all positions!
We love our products as much as you do! That’s why we offer discounts at our company-owned locations for all employees.