Shift Lead Einstein Bros. Bagels 5003 East Fowler Avenue, Tampa, FL 33617
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the Shift Lead , you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Einstein Bros. Bagels
Einstein Bros.® Bagels is your neighborhood bagel shop. We’re proud to provide our guests with freshly baked bagels, breakfast sandwiches, lunch sandwiches, coffee, catering and so much more. Stop on in. We’ll have a fresh bagel and cup of coffee ready for you.
Einstein Bros.® Bagels is part of Panera Brands, one of the nation's largest fast casual restaurant companies, comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.
Einstein Bros.® Bagels is part of Panera Brands, one of the nation's largest fast casual restaurant companies, comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.
