Shift Lead Gus's World Famous Fried Chicken 4101 3rd Avenue, Detroit, MI 48201
- View distance
- Any schedule considered
- Full-time, Part-time
- Any experience welcomed
Job Description
As the Shift Lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Gus's World Famous Fried Chicken
Over 60 years ago in the small community of Mason, Tennessee, Napoleon “Na” Vanderbilt created something amazing – fried chicken that could unite a community. In an era of divisive racial attitudes the residents of Mason found that they could all – black and white – agree on how much they loved Na’s fried chicken.
Such an amazing feat did not occur overnight. After experimenting for several years in a local tavern, Na and his wife, Ms. Maggie, began selling their chicken, sandwiched between two slices of white bread, out of the back door of the tavern. As demand grew, Na and Maggie were encouraged by local residents to build a freestanding restaurant. Unfortunately, the Vanderbilt’s were of modest means and could not afford such an expansion; however, generous, chicken loving locals offered to supply them with the materials necessary to build their own restaurant. Na, a skilled carpenter, built the restaurant on a piece of land he and Ms. Maggie owned on Highway 70 in Mason. Maggie’s Short Orders opened its doors in 1973. The building still stands today and still serves Na and Maggie’s amazing fried chicken.
Such an amazing feat did not occur overnight. After experimenting for several years in a local tavern, Na and his wife, Ms. Maggie, began selling their chicken, sandwiched between two slices of white bread, out of the back door of the tavern. As demand grew, Na and Maggie were encouraged by local residents to build a freestanding restaurant. Unfortunately, the Vanderbilt’s were of modest means and could not afford such an expansion; however, generous, chicken loving locals offered to supply them with the materials necessary to build their own restaurant. Na, a skilled carpenter, built the restaurant on a piece of land he and Ms. Maggie owned on Highway 70 in Mason. Maggie’s Short Orders opened its doors in 1973. The building still stands today and still serves Na and Maggie’s amazing fried chicken.