Shift Lead Jeremiah's Italian Ice 16803 West Airport Boulevard, Richmond, TX 77407
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the Shift Lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Jeremiah's Italian Ice
At Jeremiah's Italian Ice, we've been scooping up our tasty frozen treats since 1996. Our Italian Ice is a decadent, yet refreshing treat with maximum flavor. Our Ice flavors span the taste spectrum, from the everyday to the exquisite and the eccentric. For the ultimate Jeremiah's experience, be sure to grab a Gelati when you visit! The Gelati is the perfect layering of an Italian Ice with our Rich and Creamy Soft Ice Cream.
