Shift Lead Oberweis Ice Cream and Dairy Store 11310-12 West Lincoln Highway, Mokena, IL 60448
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the Shift Lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Oberweis Ice Cream and Dairy Store
Stepping into our Mokena ice cream store brings a little nostalgia and a lot of happiness. We offer colorful balloons for our younger guests, while we welcome everyone to relax with a friendly game of chess, checkers or any one of many other board games while enjoying your favorite ice cream treat. Come experience a charming blend of flavor, tradition and family where some things will never change—our generations-old devotion to producing the best tasting ice cream in the world and the warm, welcoming smile we share with every guest.
Oberweis ice cream has earned the right to be called super premium. That's more than just a fancy way of saying super tasty, it's ice cream that meets the finest standards. First, it's made with 50% overrun, which means our ice cream is only one part air to every two parts of cream. We also use 18% butterfat and the absolute finest ingredients, more than any other ice cream in the freezer aisle. It's rich, creamy and made in small batches using cream from Oberweis milk.
We still bake our famous waffle cones every day, make our signature whipped cream from scratch and serve our divine super premium ice cream in traditional fountain glassware.
Oberweis ice cream has earned the right to be called super premium. That's more than just a fancy way of saying super tasty, it's ice cream that meets the finest standards. First, it's made with 50% overrun, which means our ice cream is only one part air to every two parts of cream. We also use 18% butterfat and the absolute finest ingredients, more than any other ice cream in the freezer aisle. It's rich, creamy and made in small batches using cream from Oberweis milk.
We still bake our famous waffle cones every day, make our signature whipped cream from scratch and serve our divine super premium ice cream in traditional fountain glassware.
