Shift Lead Taqueria La Ventana - Athens 1012 East Tyler Street, Athens, TX 75751

Job Description

The shift lead is responsible for assisting the store manager(s) in maintaining a positive environment, which provides fast, efficient, and friendly service for both our customers and team members. Shift leads assist in training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our company policies.

Responsibilities

• Supervises restaurant operations by directing and coordinating activities consistent with goals, objectives, and policies.
• · Provides direction and structure for hourly Team Members based off General Manager guidelines.
• · Identifies any operational issues and gives timely feedback to the team so they can impact the operational opportunities.
• · Follows and promotes all operational goals and follow-up plans set forth by the General Manager.
• · Ensures Guests receive fresh, high quality food and outstanding service according to brand standards.
• · Ensures shifts run smoothly with all Guests receiving a wow experience.
• · Other duties as assigned
• Qualifications:
• · Must be high performing Team Member who has a history of leading by example.
• · Ability to prioritize and balance multiple tasks simultaneously
• · Ability to cope with pressure and work under pressure
• · Ability to work effectively and cooperatively with fellow Team Members
• · Excellent oral communication skills
• · Possess the ability to motivate and maintain effective working relationships with all Team Members