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Shift Lead Wendy's 16203 Southwest 88th Street, Miami, FL 33196

  • View distance View distance
  • job shifts Any schedule considered
  • job availability Full-time, Part-time
  • minimum years experience Any experience welcomed

Job Description

As the Shift Lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.

Responsibilities

  • Oversee team members and delegate duties to be accomplished during that shift
  • Train new employees and provide ongoing training to current employees
  • Interact with guests and provide excellent customer service
  • Respond to customer complaints
  • Assist in managing team member schedules
  • Ensure quality control and assist in inventory management

About this location

16203 Southwest 88th Street Miami, FL 33196
Directions

About Wendy's

WHY WENDY'S?
The need for a fresh hamburger is real. Same goes for a job that lets you be you. Here at Wendy’s, we’ll work with your needs. And we’ll celebrate who you are. Bring your real self and let’s do this thing. And have some fun, too. WE GET YOU. WE GOT YOU.

GOT CAREER GOALS?
Every crew member gets one-on-one training and exposure to all sides of the biz. From there, it’s all up to you. Wendy’s has defined career paths for those that work hard and are hungry for more.

CULTURE
Fair and Square
We started selling our famous square-shaped hamburgers 50 years ago. Ever since the beginning we’ve treated our employees in that same spirit: fair and square. It all comes down to our values. They don’t come from a rulebook. They come from everyone showing up to work as their real selves. We embrace everyone’s individuality. We have fun. And we turn out some pretty amazing hamburgers in the process.
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