Shift Lead Wingstop 1445 West Pleasant Run Road, Lancaster, TX 75146
-
View distance
-
Any schedule considered
-
Full-time, Part-time
-
Any experience welcomed
Job Description
As the Shift Lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Wingstop
YOUR FLAVOR IS CALLING
We're looking for people who bring their passion and flavor to The Wingstop Way.
SERVICE-MINDED
Anticipate Guest Needs & Proactively Fill Them
Treat Others As They Want To Be Treated
Exceed Expectations: WOW
Collaborative Approach
AUTHENTIC
No Politics
Promote Passion for Flavor & Authenticity In Our Food
Bring Your Whole Self to Work
Demonstrate Sincerity In Your Actions
FUN
Not Taking Ourselves Too Seriously
Celebrate Success
Smile
Positive Energy; Passion For What You Do
ENTREPRENEURIAL
Take Measured Risks
Think Outside of the Box
Act Swiftly
Question Status Quo
Make Decisions with Ownership Mindset
We're looking for people who bring their passion and flavor to The Wingstop Way.
SERVICE-MINDED
Anticipate Guest Needs & Proactively Fill Them
Treat Others As They Want To Be Treated
Exceed Expectations: WOW
Collaborative Approach
AUTHENTIC
No Politics
Promote Passion for Flavor & Authenticity In Our Food
Bring Your Whole Self to Work
Demonstrate Sincerity In Your Actions
FUN
Not Taking Ourselves Too Seriously
Celebrate Success
Smile
Positive Energy; Passion For What You Do
ENTREPRENEURIAL
Take Measured Risks
Think Outside of the Box
Act Swiftly
Question Status Quo
Make Decisions with Ownership Mindset
