Shift Lead Wingstop 2118 Cottman Avenue, Philadelphia, PA 19149
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the Shift Lead, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Wingstop
SERVICE-MINDED
Anticipate Guest Needs & Proactively Fill Them
Treat Others As They Want To Be Treated
Exceed Expectations: WOWYOUR FLAVOR IS CALLING
We're looking for people who bring their passion and flavor to The Wingstop Way.
Collaborative Approach
AUTHENTIC
No Politics
Promote Passion for Flavor & Authenticity In Our Food
Bring Your Whole Self to Work
Demonstrate Sincerity In Your Actions
FUN
Not Taking Ourselves Too Seriously
Celebrate Success
Smile
Positive Energy; Passion For What You Do
ENTREPRENEURIAL
Take Measured Risks
Think Outside of the Box
Act Swiftly
Question Status Quo
Make Decisions with Ownership Mindset
Anticipate Guest Needs & Proactively Fill Them
Treat Others As They Want To Be Treated
Exceed Expectations: WOWYOUR FLAVOR IS CALLING
We're looking for people who bring their passion and flavor to The Wingstop Way.
Collaborative Approach
AUTHENTIC
No Politics
Promote Passion for Flavor & Authenticity In Our Food
Bring Your Whole Self to Work
Demonstrate Sincerity In Your Actions
FUN
Not Taking Ourselves Too Seriously
Celebrate Success
Smile
Positive Energy; Passion For What You Do
ENTREPRENEURIAL
Take Measured Risks
Think Outside of the Box
Act Swiftly
Question Status Quo
Make Decisions with Ownership Mindset
