Shift Lead Zoyo Neighborhood Yogurt 5185 West Baseline Road, Phoenix, AZ 85339
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Zoyo Neighborhood Yogurt
Zoyo holds a contemporary feel with garage style doors, fun colors and incredibly delicious yogurt with all kinds of fresh toppings! We have 14 locations spread around the Valley!
