Shift Leader Jersey Mike's Subs 1624 Basswood Boulevard, Fort Worth, TX 76131
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Jersey Mike's Subs
It all started back in 1956..
At Jersey Mike's, we understand that being the best team on the planet takes more than just talent. It is a perfect blend of talent, trust, teamwork, and a shared vision. It's that little added effort, a splash of extra and unexpected, that elevates everything we do.
Everything about the Jersey Mike’s culture revolves around our commitment to our customer and to the community. It is why we care so much about the quality of our food and the level of service in our restaurants. It’s why we get involved in local causes. It’s why we choose a charity to support as part of every one of our grand openings. Integrating into the community is an essential part of Mike’s Way to Success!
At Jersey Mike's, we understand that being the best team on the planet takes more than just talent. It is a perfect blend of talent, trust, teamwork, and a shared vision. It's that little added effort, a splash of extra and unexpected, that elevates everything we do.
Everything about the Jersey Mike’s culture revolves around our commitment to our customer and to the community. It is why we care so much about the quality of our food and the level of service in our restaurants. It’s why we get involved in local causes. It’s why we choose a charity to support as part of every one of our grand openings. Integrating into the community is an essential part of Mike’s Way to Success!
