Shift Leader Potbelly Sandwich Shop 1161 East Southlake Boulevard, Southlake, TX 76092
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View distance
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Any schedule considered
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Full-time
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1-3 Years of Experience
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Hires 18+
Job Description
As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Potbelly Sandwich Shop
Come Build the Potbelly Nation with us! Join our team that is creating Potbelly fans every day with a HOT AND TOASTY SANDWICH!
Potbelly Sandwich Shop got its start as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop. Before you knew it, word got out about our toasty sandwiches and we couldn't contain the irresistible Potbelly vibe and food to simply one location.
Today, there are more than 450 Potbelly Sandwich Shops across the nation! Our leaders Build and Inspire teams to bring our customers a unique Potbelly experience.
Potbelly Sandwich Shop got its start as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop. Before you knew it, word got out about our toasty sandwiches and we couldn't contain the irresistible Potbelly vibe and food to simply one location.
Today, there are more than 450 Potbelly Sandwich Shops across the nation! Our leaders Build and Inspire teams to bring our customers a unique Potbelly experience.
