Shift Manager Arby's - Ephrata 888 E Main St, Ephrata, PA 17522
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Hear back in 4 hours
- View distance
- Any schedule considered
- Full-time
- Any experience welcomed
- Hires 18+
Job Description
As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Arby's - Ephrata
The first Arby’s restaurant opened in Boardman, Ohio on July 23, 1964, serving only 69-cent roast beef sandwiches, potato chips, and Texas-sized iced teas. Brothers Forrest and Leroy Raffel refined the operation for the next year and then franchised the first Arby’s restaurant in 1965. The enterprising essence that originated with the Raffel Brothers has fueled the fast growth of the Arby’s brand ever since, and continues to advance the brand today.
We are Fast Crafted
Arby's has a unique position in the restaurant industry. We define Fast Crafted as quality, affordable food that is quickly, yet skillfully prepared. Our team members are the cornerstone of our craft. Become part of what we are building here at Arby's.
We are Fast Crafted
Arby's has a unique position in the restaurant industry. We define Fast Crafted as quality, affordable food that is quickly, yet skillfully prepared. Our team members are the cornerstone of our craft. Become part of what we are building here at Arby's.