Shift Manager Dunkin'- Strongsville 8810 Pearl Road, Strongsville, OH 44136

Job Description

We want you to join us, because Dunkin’ runs on you and we’ll be running beside you every step of the way. Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day, every day. At Dunkin’, our team members are the ingredients of goodness that make up a team that supports one another and local communities. Together we are ALL IN’ for the win.

MOVIN’

As a Shift Manager, you will supervise restaurant operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively, helping America Run on Dunkin’.

CARIN’

We have a fresh brew of benefits perfect for you. Discounted donuts, coffee, and the list below are only the beginning - check out the full list of benefits here.

- Flexible Schedule

- Free Shift Meals*

- Best in Class Training & Continuous Learning

- Advancement Opportunities

- Paid Time Off*

- 401(k) Retirement Plan*

- Tuition Benefits*

- Medical, Dental, and Vision*

- Cash Referral Program

- Journey Wellbeing Support Tool

- PerkSpot Discount Program

- Recognition Program

- Slip Resistant Shoes Programs

- Community & Charitable Involvement

- Igniting Dreams Grant Program

WINNIN’

At Dunkin’, you bring so much more to our day than just a great cup of coffee including:

Preferably, you have previous management experience in retail, restaurant, or hospitality.

You are 18 years of age (or higher, per applicable law).

You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.

Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.

Dunkin’ is an equal opportunity employer.

*Subject to availability and certain eligibility requirements.

Responsibilities

• ・ Oversee team members and delegate duties to be accomplished during that shift
• ・ Train new employees and provide ongoing training to current employees
• ・ Interact with guests and provide excellent customer service
• ・ Respond to customer complaints
• ・ Assist in managing team member schedules
• ・ Ensure quality control and assist in inventory management