Supervisor CFA Lake Travis FSU (01656) 3600 Ranch Rd. 620 S, Austin, TX 78738
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About CFA Lake Travis FSU (01656)
Creating the Chick-fil-A® Chicken Sandwich led to one of Chick-fil-A Founder Truett Cathy’s greatest unexpected opportunities—the chance to have a positive influence on hundreds of thousands of employees who would work in Chick-fil-A restaurants over the years. Especially teenagers.
Cathy always had a heart for young people. For fifty years he taught thirteen-year-old boys in his church and became a mentor to dozens of them. And though he did not have direct contact with all of those restaurant team members in his restaurants, his influence in selecting and coaching his local restaurant owners created an atmosphere where people truly enjoyed working – and learned strong work habits and positive attitudes.
“They will be adults in the business world,” Cathy wrote in his book Eat Mor Chikin: Inspire More People. “Even when they’re not with Chick-fil-A, we want them to have fond memories of having worked for us.”
A Helping Hand
And he wanted them to find success. Not having the opportunity to attend college himself, Cathy established a college scholarship program in 1973 for restaurant team members. Cathy wanted to encourage restaurant employees to further their education. Over time, the scholarship program evolved to place greater emphasis on an employee’s community service and leadership abilities.
Cathy always had a heart for young people. For fifty years he taught thirteen-year-old boys in his church and became a mentor to dozens of them. And though he did not have direct contact with all of those restaurant team members in his restaurants, his influence in selecting and coaching his local restaurant owners created an atmosphere where people truly enjoyed working – and learned strong work habits and positive attitudes.
“They will be adults in the business world,” Cathy wrote in his book Eat Mor Chikin: Inspire More People. “Even when they’re not with Chick-fil-A, we want them to have fond memories of having worked for us.”
A Helping Hand
And he wanted them to find success. Not having the opportunity to attend college himself, Cathy established a college scholarship program in 1973 for restaurant team members. Cathy wanted to encourage restaurant employees to further their education. Over time, the scholarship program evolved to place greater emphasis on an employee’s community service and leadership abilities.
