Team Leader Subway 13212 East Colonial Drive, Orlando, FL 32826

Job Description

The Shift Manager supervises the operations of a shift to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. This may include scheduling and supervising staff. Exceptional customer service is a major component of this position.

Responsibilities

• The Manager performs and directs overall restaurant management.
• Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained.
• Maintains standards of restaurant safety and security.
• Recruits staff and oversees training programs.
• Responsible for inventory and money control systems - -may establish inventory schedules.
• Responsible for local marketing initiatives - may contact -prospective customers to promote sales.
• Maintains business records.
• Exceptional customer service is a major component of this position.
• Completes and posts staff work schedules.
• Recruits, rewards and terminates staff as needed.
• Communicates changes in food preparation formulas, standards, etc. to staff.
• Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
• Maintains business records as outlined in the Subway® -Operations Manual: Daily Procedures. Analyzes business records to increase sales.
• Supports local and national marketing initiatives.
• Identifies and contacts prospective customers to promote sales.
• Plans special events and promotions.
• Completes the University of Subway® courses as directed. Prerequisites
• Education: High school diploma or equivalent, college degree preferred.
• Experience: A minimum of two(2) years in a restaurant environment, experience in supervising, and training staff.Essential Functions
• Excellent verbal and written communication skills.
• Physical: Must be able to work in any area of the restaurant when needed and to operate a computerized -Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday.
• Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally