Assistant General Manager Billy Sims Barbecue 1442 West Washington Street, West Bend, WI 53095

Job Description

Billy Sims BBQ is looking for an Assistant General Manager to help oversee all aspects of operations at our popular West Bend location. If you've always got a smile on your face, want to learn the art of authentic Southern BBQ, and take personal pride when your customers love their meals, we want to hear from you! Billy Sims BBQ offers a competitive salary, health insurance, flexible schedule, employee discount, paid training, vacation, and more!

Responsibilities

• Assist in the entire operation of restaurant, including daily decisions, staff support, guest relations, scheduling, hiring, training, product quality and cleanliness.
• Clearly lead the team. Present employees with a supportive environment. Counsel and coach staff as needed.
• Provide employees with positive and constructive feedback and take appropriate action when necessary.
• Solve any individual or departmental problems as they arise.
• Ensure employee standards are consistent through documented, timely evaluations, reviews and discharges when necessary.
• Ensure high quality of food service by maintaining high levels of cleanliness, organization, storage, sanitation of food products, line checks, etc. throughout shifts.
• Conduct monthly cleaning crews.
• Oversee all ordering, receiving and inventory.
• Oversee production of all prep items ensuring recipe adherence, ticket times, and food production meet or exceed company standards.
• Ensure proper operation of all restaurant equipment (e.g., maintaining machinery, cleaning equipment regularly, replacing lights, spotting safety hazards, etc.).
• Stay informed and current on all areas of Risk Management. Fill out accident and injury reports promptly whenever there is an incident with an employee or guest.
• Work with the shift leads on all staffing plans.
• Keep General Manager fully informed of all matters of significance; take prompt corrective action where necessary or suggest alternative course of action.
• Create a fun and positive working environment by building morale in all staff members.
• Perform checkout of servers and cashiers ensuring that all tickets, money, credit transactions, checks, marketing coupons, promo coupons, and the amount of tips declared and withheld are accurately accounted for.
• Prepare Labor, Food, Sales, and Inspection Reports as needed according to company policies and procedures.
• Inventory all goods and products according to company procedures.
• Project and evaluate sales, labor and food costs according to company procedures.
• Lead and develop ideas for all meetings to include; weekly managers meeting, monthly staff meetings, and all that pertain to operations and job position training.
• Be relied upon by the entire team for guidance, growth, and motivation; an honest and approachable resource.
• Provide a favorable image at all times to promote objectives and enhance public recognition.
• Maintain a favorable working relationship with all other employees and guests to foster and promote a harmonious working climate that maximize morale, productivity, and efficiency.
• Set the pace and agenda each day: problem-solving, planning, assigning responsibility, and ultimately accepting responsibility for positive and negative outcomes.
• SKILLS:
• High School, or equivalent, education preferred
• 2 years proven experience as a Manager preferred
• Strong recruiting and scheduling skills
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude