Restaurant General Manager Billy Sims Barbecue 1442 West Washington Street, West Bend, WI 53095

Job Description

Popular West Bend fast casual restaurant is looking for a General Manager to oversee all aspects of operations. Very competitive salary, bonus structure, employee discount, flexible hours, paid vacation. Open to applicants who don't have a college diploma, a job for which all ages, including older job seekers, are encouraged to apply. Military experienced candidates are encouraged to apply.

Responsibilities

• Manage entire operation of restaurant, including daily decisions, staff support, guest relations, scheduling, hiring, training, product quality and cleanliness.
• Clearly lead the team. Present employees with a supportive environment. Counsel and coach staff as needed.
• Provide employees with positive and constructive feedback and take appropriate action when necessary.
• Solve any individual or departmental problems as they arise.
• Ensure employee standards are consistent through documented, timely evaluations, reviews and discharges when necessary.
• Ensure high quality of food service by maintaining high levels of cleanliness, organization, storage, sanitation of food products, line checks, etc. throughout shifts.
• Conduct monthly cleaning crews.
• Oversee all ordering, receiving and inventory.
• Oversee production of all prep items ensuring recipe adherence, ticket times, and food production meet or exceed company standards.
• Ensure proper operation of all restaurant equipment (e.g., maintaining machinery, cleaning equipment regularly, replacing lights, spotting safety hazards, etc.).
• Stay informed and current on all areas of Risk Management. Fill out accident and injury reports promptly whenever there is an incident with an employee or guest.
• Work with the assistant manager and shift leads on all staffing plans.
• Keep District Manager fully informed of all matters of significance; take prompt corrective action where necessary or suggest alternative course of action.
• Create a fun and positive working environment by building morale in all staff members.
• Perform checkout of servers and cashiers ensuring that all tickets, money, credit transactions, checks, marketing coupons, promo coupons, and the amount of tips declared and withheld are accurately accounted for.
• Prepare Labor, Food, Sales, and Inspection Reports as needed according to company policies and procedures.
• Inventory all goods and products according to company procedures.
• Project and evaluate sales, labor and food costs according to company procedures.
• Lead and develop ideas for all meetings to include; weekly managers meeting, monthly staff meetings, and all that pertain to operations and job position training.
• Be relied upon by the entire team for guidance, growth, and motivation; an honest and approachable resource.
• Provide a favorable image at all times to promote objectives and enhance public recognition.
• Maintain a favorable working relationship with all other employees and guests to foster and promote a harmonious working climate that maximize morale, productivity, and efficiency.
• Set the pace and agenda each day: problem-solving, planning, assigning responsibility, and ultimately accepting responsibility for positive and negative outcomes.
• SKILLS:
• Proven 5 years experience as a General Manager, or similar executive role, preferred
• High school education, or equivalent, preferred
• Strong recruiting and scheduling skills
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• COVID-19 Precautions:
• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place