Cashier Long John Silver's 1100 East Parker Road, Plano, TX 75074

Job Description

The Crew Member is the key service provider to our guests and is responsible for ensuring total guest satisfaction through positive engagement and interaction, consistent order accuracy, quality product presentation, and expected speed of service.

The successful Crew Member is able to:

• Greet and positively engage guests in the restaurant.

• Accurately accept the guests' orders and process payments.

• Address and resolve all guest inquiries and concerns in a timely manner.

• Maintain a safe, secure, and comfortable area for guests and team members.

• Ensure that all orders are properly handled and presented with the greatest care and concern for accuracy, quality and guest satisfaction.

• Keep service area stocked; clean dining room tables and floor; clean and restock restrooms.

Requirements

Minimum Requirements:

• Must be at least 16 years of age. No previous experience required.

• Must have reliable transportation.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.

Responsibilities

• Greet guests and answer any questions
• Promote products and menu items
• Handle and process customer payments
• Issue receipts and refunds as necessary
• Handle and resolve customer complaints
• Maintain a clean and tidy counter area
• Restock items needed for counter area