Guest Services Mama's On the Half Shell 2901 O Donnell Street, Baltimore, MD 21224
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
In Guest Services, you will ensure guests have a positive and memorable experience by providing them with information and assistance in a variety of ways. You should always be on the lookout for opportunities to go above and beyond, though your exact responsibilities may differ. Effective communication and creative problem solving will be central to your success.
Responsibilities
- Greet all guests with a welcoming demeanor
- Provide information and assistance
- Creatively solve problems as they arise
- Diffuse issues as necessary
- Communicate requests, issues and messages with efficiency and professionalism
- Provide general support to the establishment
About this location
About Mama's On the Half Shell
A BALTIMORE CLASSIC
In 2003, we opened Mama’s on the Half Shell. Our opening day was the realization of five years of dreaming, discussing and collecting. It is our hope that when you are with us you feel you are welcomed into our home with open arms. There really is no average age at Mama’s on the Half Shell, making it a true destination for great food and celebration.
As native “Baltimoreans,” we felt Baltimore was in need of a thoughtful, classic seafood restaurant. Because of our love for the restaurant business, one of our favorite pastimes is to dine out. What we found was we missed the classics; the ones that we could count on as kids. Iconic restaurants like Connolly’s & Hausner’s, the ones we would visit with friends from out of town who say “take us to a real Baltimore seafood house.” We missed that emotional attachment and wanted to bring it back. That’s why we created Mama’s on the Half Shell.
Our menu is the most important part of our restaurant, but we also want our guests to come in and feel comfortable for any occasion. Be it a business meeting, Sunday football, a birthday, anniversary or just some time out. It’s a great place to visit after a day on the water and it’s also remembered by some as the place where they got engaged. Our restaurant is a place that you could “bring it or bring it down.”
For a good start to a classic Baltimore meal at Mama’s, ord
In 2003, we opened Mama’s on the Half Shell. Our opening day was the realization of five years of dreaming, discussing and collecting. It is our hope that when you are with us you feel you are welcomed into our home with open arms. There really is no average age at Mama’s on the Half Shell, making it a true destination for great food and celebration.
As native “Baltimoreans,” we felt Baltimore was in need of a thoughtful, classic seafood restaurant. Because of our love for the restaurant business, one of our favorite pastimes is to dine out. What we found was we missed the classics; the ones that we could count on as kids. Iconic restaurants like Connolly’s & Hausner’s, the ones we would visit with friends from out of town who say “take us to a real Baltimore seafood house.” We missed that emotional attachment and wanted to bring it back. That’s why we created Mama’s on the Half Shell.
Our menu is the most important part of our restaurant, but we also want our guests to come in and feel comfortable for any occasion. Be it a business meeting, Sunday football, a birthday, anniversary or just some time out. It’s a great place to visit after a day on the water and it’s also remembered by some as the place where they got engaged. Our restaurant is a place that you could “bring it or bring it down.”
For a good start to a classic Baltimore meal at Mama’s, ord
