Host Chick-fil-A Hanes Mall 3320 Silas Creek Pkwy Ste FC7, Winston Salem, NC 27103
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.
Responsibilities
- Greet all guests with a smile upon arrival
- Seat guests and accommodate special requests
- Manage the wait list: record guest names and number in party, and provide estimated waiting time
- Answer phones and manage the restaurant reservation system
- Inspect tables for proper presentation and completeness
About this location
About Chick-fil-A Hanes Mall
Creating the Chick-fil-A® Chicken Sandwich led to one of Chick-fil-A Founder Truett Cathy’s greatest unexpected opportunities—the chance to have a positive influence on hundreds of thousands of employees who would work in Chick-fil-A restaurants over the years. Especially teenagers.
Cathy always had a heart for young people. For fifty years he taught thirteen-year-old boys in his church and became a mentor to dozens of them. And though he did not have direct contact with all of those restaurant team members in his restaurants, his influence in selecting and coaching his local restaurant owners created an atmosphere where people truly enjoyed working – and learned strong work habits and positive attitudes.
“They will be adults in the business world,” Cathy wrote in his book Eat Mor Chikin: Inspire More People. “Even when they’re not with Chick-fil-A, we want them to have fond memories of having worked for us.”
A Helping Hand
And he wanted them to find success. Not having the opportunity to attend college himself, Cathy established a college scholarship program in 1973 for restaurant team members. Cathy wanted to encourage restaurant employees to further their education. Over time, the scholarship program evolved to place greater emphasis on an employee’s community service and leadership abilities. His goal: incent the qualities that would help them not only be successful in school, but also in life.
Cathy always had a heart for young people. For fifty years he taught thirteen-year-old boys in his church and became a mentor to dozens of them. And though he did not have direct contact with all of those restaurant team members in his restaurants, his influence in selecting and coaching his local restaurant owners created an atmosphere where people truly enjoyed working – and learned strong work habits and positive attitudes.
“They will be adults in the business world,” Cathy wrote in his book Eat Mor Chikin: Inspire More People. “Even when they’re not with Chick-fil-A, we want them to have fond memories of having worked for us.”
A Helping Hand
And he wanted them to find success. Not having the opportunity to attend college himself, Cathy established a college scholarship program in 1973 for restaurant team members. Cathy wanted to encourage restaurant employees to further their education. Over time, the scholarship program evolved to place greater emphasis on an employee’s community service and leadership abilities. His goal: incent the qualities that would help them not only be successful in school, but also in life.
