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Shift Leader Great American Cookies 9850 Walnut Hill Lane, Dallas, TX 75238

  • View distance View distance
  • job shifts Any schedule considered
  • job availability Full-time, Part-time
  • minimum years experience Any experience welcomed

Job Description

As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.

Responsibilities

  • Oversee team members and delegate duties to be accomplished during that shift
  • Train new employees and provide ongoing training to current employees
  • Interact with guests and provide excellent customer service
  • Respond to customer complaints
  • Assist in managing team member schedules
  • Ensure quality control and assist in inventory management

About this location

9850 Walnut Hill Lane Dallas, TX 75238
Directions

About Great American Cookies

Why Choose Great American Cookies?

Home of the Original Cookie Cake

Founded on the strength of a generations-old family recipe, Great American Cookies set the standard for gourmet Cookie sales in shopping centers nationwide. Our first store opened in 1977 in Atlanta, and we?ve been proudly offering freshly baked Cookies, Brownies and Cookie Cakes ever since.

Premium Ingredients

All of our Cookies and Brownies begin with carefully tested recipes, highly controlled production and the finest ingredients from our batter facility in Atlanta, Georgia. Each of our premium treats is handcrafted and baked fresh daily in your local Great American Cookies store.

Quality and Convenience

From our signature Cookie Cakes to our deliciously rich Brownies, Great American Cookies takes the time to do it right. The end results are the finest fresh-baked products right in your neighborhood – perfect for every occasion and celebration.

Mission Statement

At Great American Cookies, our goal is simple: to bake the best Cookies ever made. By using premium ingredients in every freshly baked treat, and offering excellent customer service, we guarantee products that are not only delicious but also a delight to enjoy.
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