Shift Leader Hiccups & Churroholic 9144 Prestmont Place, Frisco, TX 75035
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Hiccups & Churroholic
Hiccups® serves Asian-fusion cuisine with a variety of specialty drinks and boba, originally founded in Long Beach, California in 2013. We offer the best experience possible in which we have embedded Culture and Unity into our company’s foundation and policies. In order for us to achieve continuous growth and success in our workplace, management and staff have worked together to create a fun environment in which friends, family & new acquaintances can gather around for a great communal experience. We want the opportunity to create a great guest experience from your initial arrival. It is the duty of all staff members to cultivate this welcoming environment by greeting each individual with high energy and enthusiasm. The Hiccups family wants you to know it is a privilege to with us! Your satisfaction is vital in order to create a successful operating business, in which we can bring together our surrounding community and culture.
