Supervisor Tropical Smoothie Cafe 5417 Farm to Market Road 1488, Magnolia, TX 77354
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View distance
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Any schedule considered
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Full-time
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Any experience welcomed
Job Description
As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- ESSENTIAL FUNCTIONS
- ▪ Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
- ▪ Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.
- ▪ Knowledgeable and proficient in each position within the cafe.
- ▪ Successfully completed the Café Basics Training Program and Certified Trainer Program.
- ▪ Ensures each station is operating to Tropical Smoothie Cafe’s standards. ▪ Trains and coaches crew members during each shift to ensure brand standards are upheld. ▪ Uses tools to accomplish goals, manage labor and control inventory. ▪ Performs any additional tasks necessary to run the cafe.
- REQUIRED EXPERIENCE
- ▪ Experienced Tropical Smoothie Cafe Crew Member.
- ▪ Legally able to work within the State and Federal guidelines.
- PHYSICAL REQUIREMENTS
- ▪ Continuous standing and walking throughout the duration of each shift. ▪ Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out trash. ▪ Constant face-to-face interactions with crew members and customers. ▪ Safely navigate in a fast-paced cafe environment. ▪ Ability to multi-task and remain positive in sometimes stressful working conditions.
- WORKING CONDITIONS
- ▪ Most shifts are between six to eight hours, but this may vary.
- ▪ Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and may have additional opening/closing responsibilities. ▪ Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
- ▪ Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
- ▪ Fun, fast-paced, upbeat environment with no fryers!
About this location
About Tropical Smoothie Cafe
It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruit and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first café in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies, all with fresh ingredients. Two years later, we added a range of wholesome food options to complement our smoothies and our guest's day. With that, Tropical Smoothie Cafe was born. We started as a destination for flavor, and it's a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Our mission, to this day, is to inspire a healthier lifestyle by serving amazing food and smoothies...with a bit of tropical fun.
