Theater Server Strike+Reel - Garland 5902 North President George Bush Highway, Garland, TX 75044

Job Description

Physical Requirements:

- Standing for long periods of time with frequent bending and turning

- Must be able to lift 40 lbs

- Must be able to communicate with guests and accept and deliver food and drink orders

Special Requirements:

- Must be at least 18 years old

- Must be familiar with most types of liquor, wine and beer

- Must possess a valid TABC or other legal license to sell/serve alcohol per local code

- Must possess a valid Food Handler’s Certificate or other similar license per local code

- Obtain training certification per company policy

Standard Company Expectations:

- Goes beyond normal expectations without compromising the company mission, vision and values.

- Demonstrates the ability to be courteous and accountable in all situations.

- Responding to guests’ special requests in a courteous and accountable fashion.

- Monitors the consistency of the product provided to all guests.

- Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers and listens to others with compassion.

Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.

Responsibilities

• Greet guests as they enter the theater and exit greet each guest at the end of the movie
• Be able to learn the menu and describe menu items to guests
• Follow responsible alcohol service standards to ensure guest safety
• Interact with guests comfortably in low lighting while communicating effectively in a soft tone as to not disrupt guests
• Ability to use the Aloha Point of Sale System and quickly enter orders with accuracy
• Quickly retrieve orders from the bar or kitchen and deliver to appropriate Guests promptly
• Pre-bus distraction free throughout the film using proper methods for removing dishes, glassware, and silverware
• Clean auditoriums and service areas during and after the movie
• Provide wait service for group and event guests per the instructions of the Group Services Manager or MOD
• Assist as needed in other areas as requested by a lead or manager
• Maintain uniform standards and a professional appearance